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2018 Registration document and annual fi nancial report - BNP PARIBAS 545

7 A COMMITTED BANK: INFORMATION CONCERNING THE ECONOMIC, SOCIAL,

CIVIC AND ENVIRONMENTAL RESPONSIBILITY OF BNP PARIBAS

7

Our social responsibility: developing and engaging our people responsibly

➤ TOTAL NUMBER OF POSTS PUBLISHED AND POSTS FILLED INTERNALLY

2017 2018

Estimated number of posts

published Posts fi lled

internally % posts

fi lled/internally

Estimated number of posts

published Posts fi lled

internally % posts

fi lled/internally

France 5,796 2,422 42% 4,945 1,646 33%

Belgium 1,080 954 88% 1,496 1,384 93%

Italy 180 31 17% 615 127 21%

Luxembourg 224 113 50% 272 128 47%

United Kingdom 1,216 407 33% 1,630 521 32%

Ukraine 2,099 824 39% 2,405 876 36 %

Poland 1,465 203 14% 1,548 276 18%

Turkey 320 105 33% 293 26 9%

United States 5,661 1,310 24% 5,936 1,476 26%

Other countries (Algeria, Spain, Hong Kong, India, Morocco, Portugal, etc.)

4,758 557 12% 6,622 709 11%

TOTAL 22,799 6,926 30% 25,762 7,169 28%

Source: Extract from e-jobs and Taleo and the complementary declarations of the countries/entities

In France, nearly 12,800 internal moves have been completed versus 10,300 in 2017.

To encourage internal mobility throughout the Group, two major tools have been deployed, one with 140,000 employees in 33 countries (My Mobility), and the other with 160,000 employees in 50 countries (Taleo).

Corporate volunteering work and other Group solidarity activities BNP Paribas' desire to contribute to society (NGO, associations) by sharing the skills of volunteer employees is refl ected in the Global agreement , which sets a Group worldwide target by 2020 of 1 million solidarity hours, equivalent to a little more than half a day of volunteering per employee per year, fully paid.

In France, BNP Paribas Personal Finance, Leasing Solutions, Asset Management, Arbitrage and Arval set up, in 2017, similar arrangements to those of BNP Paribas SA, which included a section dedicated to the sponsorship of skills for employees at the end of their careers in the Generations Contract agreement of 2016. In 2018, 105 employees (78 who started during the year) were able to participate in work with non- profi t organisations lasting 6 to 24 months.

Other solidarity actions are also multiplying across the Group, such as pro bono(1 ) work, community team-building initiatives, or CSR days. Thus, more than 20 000 employees stated that they had been involved in solidarity initiatives totalling over 300 000 hours, either during working hours or outside of working hours with compensatory leave.

MOBILITY There were 5,989 transfers between entities and business lines(2 ) in 2018, an increase of 8. 65% (5,512(3) in 2017). They stood at 2,798 in France (+3% compared to 2017).

The Group mobility policy is a pillar of our HR 2020 transformation plan and is not only a key factor in hiring and retaining the best talents, but is also central to our Employee Value Proposition .

The three main challenges of mobility are:

■ the development of the Company, mobility being a preferred way of adapting resources to changing employment needs and skills;

■ individual development, allowing employees to develop their skills and build a motivating career path;

■ social responsibility by contributing to responsible employment management.

For the fi fth consecutive year, "Mobility Days" organised over three weeks in 40 countries involved around 10,000 employees. A Snapchat campaign around the jobs of the future was launched to promote roles in digital and data. In France, an interactive game aimed to introduce staff to future banking roles.

(1 ) Pro bono: Latin expression describing professional work performed voluntarily without any payment or consideration in return (mainly legal services provided to low-income customers).

(2 ) On the basis of 96.9% of the Group s workforce.

(3) Figure corrected after the publication of the 2017 Registration Document and Annual Financial Report.