2018 Registration document and annual fi nancial report - BNP PARIBAS 531

7 A COMMITTED BANK: INFORMATION CONCERNING THE ECONOMIC, SOCIAL,

CIVIC AND ENVIRONMENTAL RESPONSIBILITY OF BNP PARIBAS

7

Our social responsibility: developing and engaging our people responsibly

7.3 Our social r esponsibility: developing and engaging our people responsibly

In 2018, the Group signed a global agreement on fundamental rights establishing a common social framework covering 72 countries. Furthermore, in a demonstration of its commitment to equality, BNP Paribas was also announced as one of the Thematic Champions of the UN Women s HeForShe global solidarity movement for gender equality. The Group is continuing its deployment of the 2020 HR Strategy in order to ensure the development of the employees' skills that will be required to meet the business needs of tomorrow. The Group is thus consolidating its three ambitious and proactive commitments:

■ Commitment 4: Promotion of diversity and inclusion in the workplace;

■ Commitment 5: A Good place to work and responsible employment management;

■ Commitment 6: A learning company supporting dynamic career management.

PROMOTE EMPLOYEES FUNDAMENTAL RIGHTS AND EQUAL OPPORTUNITIES WHEREVER THE GROUP OPERATES(1)

(1) To monitor proper implementation of the measures undertaken, in particular with respect to the three CSR social commitments and their objectives, Group Human Resources compiled a social report, in which human resources from entities in 68 countries responded, representing 95 % of Full-Time Equivalent staff (FTEs) managed by the Group at 31 December 2018 (for the fourth consecutive year).

2018 marked a decisive turning point in the Group s social responsibility strategy with the signature of a Global agreement on 18 September 2018 with UNI Global Union, the International Trade Union Federation of the service sector . The agreement is in line with the BNP Paribas 2020 Engagement Manifesto and strengthens the Bank s membership of the multi-party international partnership, the Global Deal, which seeks to encourage governments, companies, trade unions and other organisations to make practical commitments to promote more equitable globalisation. This agreement on fundamental rights and global social framework (Global agreement ) addresses seven topics that all contribute to improving quality of life and working conditions for employees, thereby helping to promote a more equal society and inclusive growth. The concrete, ambitious commitments in this agreement must be applied to

all Group employees progressively from 2019 for certain measures and by 2021 at the latest for others. This period is required for subsidiaries to tailor their policies and provide the resources to implement the resulting social improvements in some regions.

In March 2018, Jean-Laurent Bonnafé committed to the United Nations Women to make the Group a Thematic Champion of the "HeForShe" movement. This commitment, defi ned as a priority for the Company, is in line with the UN s Sustainable Development Goals , which BNP Paribas included in its 2020 Engagement Manifesto. Harnessing all our skills and talents to create wealth, regardless of gender, is not only the key to economic success but also a requirement to address the challenges facing our societies.

CONSOLIDATING THE 2020 HR STRATEGY

The 2020 HR transformation strategy, launched in 2017, continued to be deployed this year. It focuses on the employees, their long-term development and engagement in the Group. It intends to better meet employees expectations and to offer them a smooth and personalised HR experience at all key stages of their career path.

These goals are the rationale behind the design of the new HR interface, About Me , now accessible to approximately 70% of Group employees . About Me allows employees to self-assess their skills, build their own personal development plan with their manager and proactively receive personalised job and career development suggestions. In addition, the deployment of positive management, a key factor to manage change, is encouraged, including using continuous feedback, which simplifi es the professional evaluation process.