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2018 Registration document and annual fi nancial report - BNP PARIBAS 535

7 A COMMITTED BANK: INFORMATION CONCERNING THE ECONOMIC, SOCIAL,

CIVIC AND ENVIRONMENTAL RESPONSIBILITY OF BNP PARIBAS

7

Our social responsibility: developing and engaging our people responsibly

The internal survey (GPS) remains very positive concerning diversity

The GPS results show that employees continue to have a very positive view of the Group s diversity and inclusion policy.

The many initiatives promoting diversity and CSR improve how employees perceive the Group s social responsibility: management promotes diversity in the workplace (76%, +1 point, +20 points from 2010); social and environmental responsibility and responsible bank commitments (75%, +2 points vs. 2017, +9 points vs. 2013) and respect for the environment (82%, +1 point vs. 2017).

External recognition

BNP Paribas high scores for diversity and gender equality were confi rmed in 2018.

In France, the Group was awarded the gender equality label and the diversity label was renewed.

BNP Paribas is also included in gender equality-specifi c indices such as the Bloomberg Financial Services Gender Equality Index (BFGEI) and Pax Ellevate Women s Index Fund.

In 2018, BNP Paribas remains second in the Thomson Reuters Index (Global D&I index).

Jean-Laurent Bonnafé was again included on the FT s Outstanding List for his actions to promote inclusion of LGBT+ people.

COMMITMENT 5: A GOOD PLACE TO WORK AND RESPONSIBLE EMPLOYMENT MANAGEMENT

WORKFORCE EVOLUTION End 2018, the number of employees managed by the Group had reached 202,624 FTE (Full-Time Equivalent 197,162 fi nancial FTE(1)), up from 2017 (196,128) and 2016 (192,419).

➤ BREAKDOWN OF THE WORKFORCE BY BUSINESS LINE

73% Retail Banking

& Services (RBS)

34% Domestic Markets

(DM)

39% International

Financial Services

(IFS)

9% Group Functions & other activities

18% Corporate & Institutional Banking (CIB)

14% FRB

1% RB Luxembourg

10% Personal Finance

6% BNL bc

4% Insurance

5% Other IFS businesses

(Wealth Management, Real Estate Services,

BNP Paribas Asset Management)

7%

2O% IRB

6% RB Belgium

Other DM businesses (Arval, Nickel,

Leasing Solutions, Personal Investors, Partners in

Action for Customer Experience (PACE)

(1) Financial headcount: Full-time equivalents (FTE) at 31 December 2018 in wholly controlled, fully consolidated entities.