2018 REGISTRATION DOCUMENT AND ANNUAL FINANCIAL REPORT

2018 Registration document and annual fi nancial report - BNP PARIBAS10

1 PRESENTATION OF THE BNP PARIBAS GROUP

Presentation of operating divisions and business lines

INTERNATIONAL FINANCIAL SERVICES

International Financial Services comprises the following activities serving a broad range of individual, private, small business and institutional customers:

■ International Retail Banking, which combines Retail Banking activities in 15 countries outside the euro zone, where it deploys BNP Paribas integrated Retail Banking model to serve individuals, SMES, small businesses, and corporates;

■ Personal Finance, offering credit solutions to individuals in around 30 countries through well-known brands such as Cetelem, Cofi noga or Findomestic;

■ BNP Paribas Cardif, providing savings and protection solutions in 35 countries to insure people, their projects and assets;

■ 3 leading specialist businesses in Wealth and Asset Management:

■ BNP Paribas Wealth Management: a global benchmark in Private Banking with a staff of close to 7,000, an international presence particularly in Europe and in Asia, and EUR 361 billion in assets under management,

■ BNP Paribas Asset Management: a significant player in asset management, it has more than 2,400 employees in 33 countries, with EUR 399 billion of assets under management,

■ BNP Paribas Real Estate Services: a leading provider of real estate services to corporates in Continental(1) Europe, with nearly 4,800 employees, in 33 countries and EUR 29 billion in assets under management.

International Financial Services employs close to 80,000 people in more than 60 countries and enjoys strong positions in the Asia-Pacifi c region and the Americas, which are key development regions for the Group, where it offers BNP Paribas products and services to customers.

INTERNATIONAL RETAIL BANKING (IRB) IRB combines retail and commercial banking activities in 15 countries outside the euro zone, where it deploys BNP Paribas integrated model by leveraging the expertise from which the Group derives its strength (dynamic segmentation, multichannel, mobile banking, consumer credit, cash management, trade fi nance, leasing, fl eet management, specialised fi nancing, private banking, etc.), through its three business lines:

■ Retail Banking, including multichannel local networks (more than 2,900(1 ) branches, serving more than 15 million customers(2 ));

■ Wealth Management, in cooperation with International Financial Services;

■ Corporate Banking, with a network of 78 business centres, 25 trade centres and 13 desks for multinational companies, providing local access to BNP Paribas offers and support in all countries, in cooperation with CIB.

BancWest

In the United States, the Retail Banking business is conducted through Bank of the West and First Hawaiian Bank(3 ), subsidiaries of BancWest Corporation since 1998.

Bank of the West markets a very broad range of Retail Banking products and services to individuals, small businesses and corporate clients, through branches and offi ces in 24 States, primarily in western and mid- western America. It also has strong positions across the United States in several specialised lending activities, such as marine, recreational vehicles, church lending and agribusiness. The bank is expanding its business, especially in the corporate, Wealth Management and SME segments.

The digital offering is growing with an 85% increase in smartphone transactions per day and the integration of the Zelle(4 ) app enabling secure, rapid person-to-person transfers.

Bank of the West currently serves over 2 million customers. It has nearly 10,500 employees, 535 branches, and total assets estimated at USD 87.4 billion as at 31 December 2018. It ranks as the 7th largest commercial bank in the western United States in terms of deposits.

Europe-Mediterranean

With 30,500 employees and a network of more than 2,350(5 ) branches, Europe-Mediterranean now serves more than 1 3 million customers across 14 countries. The entity includes the banks TEB in Turkey, BGZ BNP Paribas Bank in Poland, UKRSIBBANK in Ukraine, BMCI in Morocco, UBCI in Tunisia, BNP Paribas El Djazaïr in Algeria, the BICIs of 7 countries in Sub-Saharan Africa and a partnership in Asia (Bank of Nanjing in China).

On 31 October 2018, the BNP Paribas SA Group also completed the acquisition of the core banking activities of Raiffeisen Bank Polska which were merged with BGŻ BNP Paribas . Due to the complementary nature of the two banks activities, the transaction strengthened BGZ BNP Paribas position as the 6th largest Polish bank with a pro forma market share of over 6% at the end of 2017 in terms of loans and deposits.

Europe- Med is continuing the development of its digital offering, in particular with CEPTETEB in Turkey, and BGZ OPTIMA in Poland which have respectively more than 650,000 clients and more than 233,000 clients. New digital services are on offer, such as the Gomobile account management app from BGŻ BNP Paribas. New branch formats are gradually being introduced, particularly at TEB, including digital services via new generation ATMs.

(1 ) Total branches, including branches in China and Gabon, entities consolidated under the equity method.

(2 ) Total clients outside China. Bank of Nanjing, which is consolidated under the equity method, has more than 9.2 million individual customers.

(3 ) Disposal of 13.2% on 8 May 2018, of 15.5% on 31 July 2018 and of 14.9% on 5 September 2018. First Hawaiian Bank has been reclassifi ed since 30 June 2018 in accordance with IFRS 5 (Assets to be sold) and transferred to the Corporate Centre as of 1 October 2018.

(4 ) Developed by a consortium of US banks.

(5 ) Including branches in China and Gabon, entities consolidated under the equity method.