588 2019 Universal registration document and annual financial report - BNP PARIBAS

7 a Committed Bank: information ConCerninG the eConomiC, soCial, CiviC and environmental resPonsiBility of BnP PariBas

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Report by one of the Statutory Auditors, appointed as an independent third party, on the non-financial information statement included in the management report

APPENDIX: LIST OF THE INFORMATION WE CONSIDERED MOST IMPORTANT

Key performance indicators and other quantitative results:

■ Headcounts as of December 31st, 2019, and movements throughout the year;

■ Absenteeism rate;

■ Proportion of women among members of cross-countries and/or cross- businesses executive committees;

■ Staff rate of employees eligible to a minimum of 14 weeks maternity leave;

■ Staff rate of employees eligible to a minimum of 6 days paternity leave;

■ Staff rate of employee who followed at least 2 training (e-learning included) during the last 12 months;

■ Number of disabled employees within the company;

■ Staff rate of employee who completed the training The competition law and you ;

■ Staff rate of employee who followed the training MiFID II Awareness ;

■ Staff rate of employee who followed the training Know Your Data ;

■ Share of loans to companies contributing to the achievement of the SDGs;

■ Amount of investments dedicated to renewable energies;

■ Energy consumptions and professional travels (within the Group);

■ GHG emission assessment (scope I, II and III);

■ Average satisfaction score of retail banking clients in the 4 domestic markets (France, Italy, Luxemburg and Belgium);

■ Number of digital clients of domestic markets and international networks;

■ Return on tangible equity;

■ Staff rate of employee directly contributing to the promotion of human rights who have undergone dedicated training;

■ Staff rate of employee who completed ethics or conduct trainings;

■ Number of independent board members;

■ Hours of skill-based volunteering and solidarity actions for the civil society.

Qualitative information (actions and results):

■ Personal development programs: Active Inclusion , Leaders for tomorrow et Leadership for change ;

■ Digital Data & Agile Academy proposing upskilling and reskilling programs for all collaborators since 2019;

■ Launch of About Me , internal tool for developing a personal development plan, enriching the skills profile of employees and responding to personalized internal offers;

■ Implementation within the Group of the commitments stated in the ILO Global Business and Disability Charter;

■ Diversity week: awareness-raising actions on diversity issues;

■ Awareness actions and trainings on disability issues (training Integrate and manage a disabled staff , partnership with a worldwide NGO working on disability issues);

■ Trainings on business ethics;

■ Participation in the development, signature and promotion of the commitment charter Accelerating inclusion: women leaders in the climate action (Accélérer l inclusion: les femmes leaders de l action climatique);

■ ClimateSeed (voluntary carbon compensation platform) by BNP Paribas Securities Services;

■ Compensation project for residual greenhouse gases emitted by the Group in 2018;

■ Climate indexes launched by BNP Paribas that raised more than 2 billion euros (including 750 million euros in 2019);

■ Funding and investment policies on agriculture, palm oil, defense, nuclear energy, pulp paper, coal-based energy, mining, and non- conventional oils;

■ BNP Paribas Asset Management (AM) Global Sustainability Strategy , launched in 2019, presenting the integration of SDGs into its strategy and investment decisions through ESG integration, engagement and dialogue ( stewardship ), exclusion and long-term perspective;

■ Green Company for Employees program;

■ Numobi offer: new integrated offer of electric car leasing (Arval);

■ 2019 update of the Group policy on the protection of clients interests (Politique PIC Protection des Intérêts des Clients), which lays down rules of organization and conduct to be observed in order to identify and reduce the risks of non-compliance with obligations to protect the interests of customers;

■ Deployment of the Net Promoter System within Retail Banking & Services entities by the Client & Employee Advocacy program team.