578 2019 Universal registration document and annual financial report - BNP PARIBAS
7 a Committed Bank: information ConCerninG the eConomiC, soCial, CiviC and environmental resPonsiBility of BnP PariBas
7
Extra-financial performance statement
Information requested pursuant to article R.225-105-1 of the French Commercial Code and Ordinance No. 2017-1180 respecting the publication of non-financial information.
BNP Paribas' business model is included in the preceding pages.
In order to complete this materiality matrix, BNP Paribas relied on an assessment of materiality criteria to classify a hundred of extra- financial issues based on their relevance to BNP Paribas stakeholders
and their impact on the Group s performance. Various sources were used: a comparative study of the publications of 59 banks, 2,070 regulations, nearly 15,000 articles from the sectoral press, 128 million tweets, and finally 28% of top management employees attested to the importance of these issues for BNP Paribas. The results of this study are presented below and are classified into three types of issues: important, major and crucial.
Important issues Major issues Crucial issues
Im po
rt an
ce fo
r ex te rn al s ta ke ho
ld er s
Importance for BNP Paribas employees
Ethics and governance
Customers and innovation
Environmental and social behaviour
Employees
Business continuity plan
Accessibility for all to products and services
Geopolitical risk
Protection of biodiversity
Talent development
Reponsible investments & nancings Employment practices
Human rights
Transparent practices
Customer satisfaction
Ethics & complianceClimate change
& energy transition
Digital transformation
Corporate economic value
Data privacy
Fair and inclusive workplace
Fair competitive practices
Governance
Local community support
Responsible Procurement
Operational environmental
impact
Source : Datamaran, December 2018.
Following this materiality analysis, the most major and crucial issues were selected. The risks linked to each of these 14 issues are shown in the table below. These issues are listed according to the four categories of information appearing in Ordinance 2017-1180: social and environmental
consequences, respect for human rights, fight against corruption and tax evasion, to which economic and governance issues were added. The indicators, policies and associated due diligence are then further developed in the relevant chapters.
ANALYSIS OF STAKES, RISKS AND OPPORTUNITIES
