538 2019 Universal registration document and annual financial report - BNP PARIBAS

7 a Committed Bank: information ConCerninG the eConomiC, soCial, CiviC and environmental resPonsiBility of BnP PariBas

7

Our social responsibility: developing and engaging our people responsibly

LGBT+

In 2019, three managers in the Group are recognised on the 2019 lists of OUTstanding 100 LGBT+ Executives and 50 Ally Executives for their championing of the inclusion of LGBT+ people. For the third consecutive year, Jean-Laurent Bonnafé, Director and Group Chief Executive Officer, is in the top 10 of the OUTstanding 50 Ally Executives. In France, four employees, including Jean-Laurent Bonnafé, are named in the inaugural list of 60 LGBT+ leader role models and Allies produced by l Autre Cercle.

BNP Paribas took part in the International Day Against Homophobia on 17 May 2019 through conferences, performances, workshops and more. During Pride Month, the Group held a series of events in the United States of America to support the LGBT+ community and used testimonials to celebrate the diversity of its employees and customers.

A little later in the year, during the local diversity and inclusion week, the 17th Group Pride network was launched in Switzerland. Lastly, in Poland, the branch network launched its we are open to everyone campaign. The campaign s logo bears the rainbow symbol associated with the LGBT+ movement.

Preventing and fighting all forms of violence more effectively

Since 2018, BNP Paribas is a member of OneInThreeWomen network, a European network of businesses committed to fighting violence against women. In 2019, the Group participated in the first inter-company European study seeking to identify and measure the impact on businesses of domestic violence against employees. In France, for a government forum on domestic violence, the Ministry of Labour sought out the input of the Group as a pioneering business in this area.

In 2018, BNP Paribas joined the #StOpE (Stop so-called Ordinary sexism in the workplace) initiative by signing an undertaking comprising eight principles.

The Group engages in a great number of initiatives to combat sexism. For instance, in 2019 BNP Paribas Personal Finance continued and concluded its anti-sexism campaign, sexism laid bare , which was implemented internally and on social networks, through a number of awareness-raising actions such as the distribution of mugs, a theatre workshop with the top management and e-learning. In late March, this campaign won a silver trophy in the Corporate Engagement and Inclusion category of the Grand Prix for HR Creativity.

360° parenting and work-life balance

Because a good work-life balance is one component of professional fulfilment, the Group institutes many actions centred around 360° parenting. On top of the Family days and Kids days organised around the world, BNP Paribas also organised for the seventh consecutive year a parenting week in France.

In Germany, Parent-child offices were opened to mitigate occasional childcare problems, and the Eldercare programme supports employees who are caregivers. BNP Paribas Personal Finance is teaming up with a specialised non-profit organisation to offer a coaching programme for employees who are caregivers in France. In the United Kingdom, the New and Expectant Parents Programme helps new and future parents, and at BNP Paribas Cardif, a co-development workshop is open to first- time parents.

Generations

For the fifth consecutive year, BNP Paribas was represented at the One Young World annual international summit for future leaders, with a delegation of 30 Emerging Leadership talents from 15 countries.

In France, the Group contributed to PaQte 2021 , an initiative of the French President, and pledged to offer at least 1,500 practical training seats to secondary school students in designated disadvantaged urban areas.

Promoting and complying with the International Labour Organisation fundamental conventions on Human Rights

BNP Paribas does not tolerate any form of slavery or human trafficking.

In its Code of conduct, the Group has, in particular, committed itself to promoting the respect for human rights in its sphere of influence and to treat in a dignified manner all employees, who owe each other mutual respect.

BNP Paribas carries out an annual review of countries that are high-risk in terms of human rights(1). The Group operates in 2 high-risk countries, representing 0.002% of its total headcount, and in 28 countries in a worrying situation, representing 21% of its total headcount. In addition, 3 employees are identified as between the ages of 16 and 18 (1 in Brazil, 1 in the United States of America and 1 in the United Kingdom). The Group does not employ anyone under the age of 16. (see Combat social exclusion and support human rights: Commitment 8).

(1) Source: Verisk Maplecroft (Human Rights Risk Index) identified 23 high-risk countries and 90 countries that are a cause for concern (compared with 18 and 94 countries respectively in 2018). Out of the four categories of countries identified, high-risk countries are rated between 0 and 2.5/10 whilst countries in a worrying situation are rated between 2.5 and 5/10.