576 2019 Universal registration document and annual financial report - BNP PARIBAS
7 a Committed Bank: information ConCerninG the eConomiC, soCial, CiviC and environmental resPonsiBility of BnP PariBas
7
Extra-financial performance statement
7.7. Extra-financial performance statement
A DIVERSIFIED AND INTERGRATED MODEL, CREATING VALUE
ECONOMIC AND REGULATORY ISSUES
DIGITAL CHALLENGE
SOCIETAL CHALLENGE
INTERNATIONAL FINANCIAL SERVICES (IFS)
CORPORATE & INSTITUTIONAL BANKING (CIB) 34,985 employees Revenues : EUR 12.1 bn
78,629 employees Revenues : EUR 17.2 bn
DOMESTIC MARKETS (DM)
65,579 employees Revenues : EUR 15.8 bn
BY PROMOTING USEFUL INNOVATION FOR CUSTOMERS (individuals, entrepreneurs, SME and mid-sized companies, large companies, institutional organisations, associations)
BY PROMOTING SUSTAINABLE GROWTH FOR THE ECONOMY
AND A GROWING CONTRIBUTION TO SOCIETY
enable the diversified and intergrated model to propose sustainable solutions
In a changing world ...
and create value for all stakeholders : customers, shareholders and investors, employees, partners and suppliers,
local communities, regions and civic society...
SUPPORT
ADVICE
FINANCING
INVESTMENTS
SAVINGS
PROTECTION
... advantages
The 2017-2020 strategic plan
EUR 2.7 bn allocated between 2017 and 2019
ROTE target(2): 10% in 2020
EUR 15.9 bn in nancing for renewable energies
(1) Full-Time Equivalents (FTE). (2) Return on Tangible Equity. (3) Active clients having made at least one connection a month across the scope: individual, professional and Wealth Management customers of DM retail banking networks, international retail banking network customers (Europe-Mediterranean and BancWest) and customers of digital banks (including Germany, Austria and Nickel). (4) Subject to approval at the Annual General Meeting of 19 May 2020. (5) Based on the price at 31 January 2020 ( 48.05). (6) Positive impact loans. Figures as at 31/12/2019
13.6 million digital customers in the Group's Retail Banking networks(3)
97 million monthly connections to mobile applications by customers of DM networks or digital banks
150 projects using articial intelligence are already operational or in development
Over 21 million electronic orders processed for customers at Global Markets (CIB)
EUR 806 bn in customer loans (+5,2% over 2018)
EUR 1,123 bn in assets under management by the Asset Management, Cardif and Real Estate teams
EUR 8.2 bn in net income Group share
EUR 3.10(4) in dividend per share, with a yield of 6.5%(5)
EUR 10.6 bn in purchasing at Group level
EUR 6.2 bn in signed Sustainability Linked Loans(6)
EUR 5.9 bn in taxes paid by the Group worldwide
EUR 1.9 bn in investments and nancing granted to social companies
310 collective agreements signed across the Group
Over 450,000 hours dedicated to solidarity initiatives by employees
A European Group with global reach operating in 71 countries and regions
A sound nancial structure with EUR 111.8 bn in shareholders equity
Broad diversication of risks by business line, geographical area and sector
Cooperation between business lines, at the heart of the Group s momentum
A culture of technological innovation serving our clients
Committed employees 198,816 people(1) worldwide
FINANCIAL PERFORMANCE
CORPORATE COMMITMENT
DIGITAL TRANSFORMATION
Serving customers and the world in which the Group operates, BNP Paribas supports transitions in society by providing expertise and by contributing to nancing the economy. The Group creates value thanks to a model based on the diversication of risks and cooperation between business lines. Based on three pillars, the strategic plan directs how the business lines work together in order to respond in ever more customised ways to customer requirements and support them in moving towards sustainable solutions. The Group therefore contributes to a positive impact for stakeholders and society as a whole.
