5372019 Universal registration document and annual financial report - BNP PARIBAS

7 a Committed Bank: information ConCerninG the eConomiC,

soCial, CiviC and environmental resPonsiBility of BnP PariBas

7

Our social responsibility: developing and engaging our people responsibly

The Group is a longstanding partner of the Women s Forum and was elected to the strategic Committee in May 2018. In 2019, for the first time, BNP Paribas took part in all of the forum s events.

In France, a BNP Paribas collective, Digital Ladies & Allies, staged inter- generational Women & Girls in Tech events to encourage female employees and the girls in their immediate circle to learn about digital professions: coding workshops, the presentation of digital training programmes and an exhibition spotlighting female role models in the digital universe.

In December 2019, BNP Paribas signed the #JamaisSansElles charter: this includes all members of the BNP Paribas Executive Committee committing individually to abstain from participating in juries or in public forums, roundtables or panels that have at least three participants

without at least one of them being a woman. This step makes BNP Paribas the first CAC 40 company, and the first company in the financial services industry, to sign this charter and bring its entire Executive Committee together to back this cause.

BNP Paribas Wealth Management and the Women Initiative Foundation (WIF) organised the fifth Women Entrepreneur Program at the Stanford Graduate School of Business. 200 women have benefited from this program since its inception.

In the United Kingdom, CIB and BNP Paribas Personal Finance reported figures in line with the targets they set themselves when signing the Women in Finance Charter to increase the number of women in senior management positions (https://www.bnpparibas.co.uk/en/engagement/ women-finance-charter/).

Promoting the employment and insertion of people with disabilities

➤ NUMBER OF EMPLOYEES RECOGNISED AS DISABLED(*)

Disabled Employees of which Hires

2017 2018 2019 2017 2018 2019

France 1,893 2,138 2,210 75 76 91

Belgium 71 71 74 0 01 3

Italy 868 859 905 11 11 14

Luxembourg 57 65 8 0 0 0

Europe (excluding Domestic Markets) 777 812 854 126 108 112

Rest of the world 148 159 186 33 55 90

TOTAL 3,810 4,104 4,237 245 251 310

(*) Physical headcount taking into account 96% of Group headcount (95% in 2018).

With the signature of the Global agreement, all Group entities must implement at least one of the 10 commitments of the International Labour Organisation Global Business and Disability Network Charter. To speed up the roll-out of this charter at the global level, a partnership agreement with Handicap International was signed on 20 March 2019 to help staff in each of the 71 countries strengthen their disability policies by 2021.

As of 31 December 2019, in the 60-some countries legally permitted to count employees with disabilities, there were 4,237 people in 34 countries, representing a total employment rate of 2.17% (slightly higher than 2018).

In France, during the final year of the 3rd disability agreement (2016 2019), BNP Paribas SA achieved its target, with 67 hires. Also 1,830 actions to keep staff employed were recorded in 2019. The employment rate of employees with disabilities increased to 4.64% (direct and indirect) compared to 4.37% in 2018. Nearly 135 awareness-raising and training actions were organised.

Overall, outcomes from the agreement have been positive, particularly on hiring, with 236 hires (the target was 200 over the four years of the agreement). The cumulative totals for the whole of the 3rd agreement are: 8,231 actions to keep people employed and 362 awareness-raising and training actions.

On 23 October 2019, BNP Paribas SA signed a fourth company agreement, which was authorised by DIRECCTE (Regional Directorate for Enterprises, Competition Policy, Consumer Affairs, Labour and Employment), renewing its commitments for four years.

In Italy, BNL is implementing the Deaf Customer Service initiative, which offers deaf and hard-of-hearing customers advisory services on banking products and services via a videoconference facility using sign language. The programme also includes a mobile app, Pedius, which deaf and hard- of-hearing people can use to make phone calls.

In Poland, BNP Paribas Bank Polska is a partner in the Accessible ATMs project, which is supported and sponsored by the National Bank of Poland and the Polish Ministry of Entrepreneurship and Technology.

Origins and internationalisation

173 different nationalities are present in the Group, with 11(1) of them represented in the G100.

The topic of origins is consistently addressed during the diversity and inclusion weeks. This year, for example, it was broached in a documentary titled I Am Not Your Negro, the podcast (In)visibility of Origins in the Media and an exhibition on African art. In the United States of America, events were held to mark Black History Month.

(1) Of French nationality.