2019 Universal registration document and annual financial report - BNP PARIBAS10

1 Presentation of the BnP PariBas GrouP

1

Presentation of operating divisions and business lines

NICKEL With the acquisition of Compte Nickel in 2017, BNP Paribas responded in France to customers need to pay, and be paid, via a simple and handy digital service. Nickel complements the Group s French retail banking services which now offer a full range of solutions adapted to the needs of the various customer bases.

Nickel is the 3rd largest retail distribution network in France with over 5,500 buralistes and is preparing its launch in Spain.

Nearly 1.5 million Nickel accounts had been opened as at 31 December 2019.

INTERNATIONAL FINANCIAL SERVICES

International Financial Services comprises the following activities serving a broad range of individual, corporate and institutional customers:

■ International Retail Banking, which combines Retail Banking activities in 15 countries outside the euro zone, where it deploys BNP Paribas integrated model to serve individuals, SMEs, professionals, and corporates;

■ Personal Finance, offering credit solutions to individuals in around 30 countries through strong brands such as Cetelem, Cofinoga or Findomestic;

■ BNP Paribas Cardif, providing savings and protection solutions in 34 countries to insure people, their projects and assets;

■ 3 leading specialist businesses in Wealth and Asset Management:

■ BNP Paribas Wealth Management: a global benchmark in Private Banking with close to 7,000 employees, an international presence particularly in Europe and in Asia, and EUR 393 billion in assets under management,

■ BNP Paribas Asset Management: a significant player in asset management, it has more than 2,400 employees in 33 countries, with EUR 440 billion in assets under management,

■ BNP Paribas Real Estate Services: a leading provider of real estate services to corporates in Continental Europe, with over 4,800 employees, in 32 countries and EUR 30 billion in assets under management.

International Financial Services employs close to 79,000 people in more than 60 countries and enjoys strong positions in the key development regions for the Group, the Asia-Pacific region and the Americas, where it offers BNP Paribas products and services to customers.

INTERNATIONAL RETAIL BANKING (IRB) IRB includes retail banking for individuals, professionals and corporates in 15 non-euro zone countries. It is structured around 3 regions:

■ United States;

■ Central Europe, Eastern Europe and Turkey;

■ Africa.

IRB also has a stake in China in Bank of Nanjing.

Founded on solid local knowledge, IRB uses the BNP Paribas universal integrated model and its varied expertise to offer a wide variety of financial and non-financial services.

IRB supports its customers sustainably and responsibly across all its regions.

IRB covers 3 business lines:

■ Retail Banking, where multichannel and local services (over 2,444(1) branches) serve over 15 million individual customers and SMEs;

■ Wealth Management, in conjunction with the corresponding business line within International Financial Services;

■ Corporate Banking, with a network of 77 business centres, 24 trade centres and 13 desks for multinational companies, providing local access to BNP Paribas offers and support in all countries, in cooperation with CIB.

BancWest

After the sale of First Hawaiian Bank, the Retail Banking business in the United States is conducted solely through Bank of the West(2), a subsidiary of BancWest Corporation since 1998.

Bank of the West currently serves over 2 million customers. It has over 9,700 employees(3), 534 branches and total assets estimated at USD 92.9 billion as at 31 December 2019. It ranks as the 8th(4) largest commercial bank in the western United States in terms of deposits.

Bank of the West markets a very broad range of Retail Banking products and services to individuals, small businesses and corporate clients, through branches and offices in 24 States, primarily in western and mid- western America. It also has strong positions across the United States in several specialised financing activities, such as marine, recreational vehicles, and agribusiness. The bank is expanding its business, especially in the corporate, Wealth Management and SME segments.

(1) Total branches, including those in China and Gabon, entities consolidated under the equity method.

(2) First Hawaiian Bank had been reclassified under assets to be sold since 30 June 2018 in accordance with IFRS 5 and transferred to the Corporate Centre as of 1 October 2018 after the disposal of 13.2% on 8 May 2018, 15.5% on 31 July and 14.9% on 5 September 2018. The remaining stake was sold on 30 January 2019.

(3) Excluding overtime; including integrated functions and temporary staff.

(4) Source: S&P Global Market Intelligence, based on deposits in the western United States at 30 June 2019.