2020 Universal registration document and annual financial report - BNP PARIBAS622
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a Committed Bank: information ConCerninG the eConomiC, soCial, CiviC and environmental resPonsiBility of BnP PariBas Extra-financial performance statement
7.8 Extra-financial performance statement A DIVERSIFIED AND INTEGRATED MODEL, CREATING VALUE
ECONOMIC AND REGULATORY ISSUES
DIGITAL CHALLENGE
SOCIETAL CHALLENGE
INTERNATIONAL FINANCIAL SERVICES (IFS)
CORPORATE & INSTITUTIONAL BANKING (CIB) 33,703 employees NBI of EUR 13.8bn
75,439 employees NBI of EUR 15.9bn
DOMESTIC MARKETS (DM)
62,461 employees NBI of EUR 15.5bn
PROMOTING USEFUL INNOVATION FOR CUSTOMERS (individuals, entrepreneurs, SMEs, medium and large companies, institutions, associations)
BY PROMOTING SUSTAINABLE GROWTH FOR THE ECONOMY
AND A GROWING CONTRIBUTION TO SOCIETY
Serving customers and the world in which the Group operates, BNP Paribas supports transitions in society by providing expertise and by contributing to nancing the economy. We create value through our diversied and integrated model, based on risk diversication and cooperation between our businesses. And in the unprecedented context of the health crisis, our business model has enabled us to support customers. In all phases of this crisis, BNP Paribas has proven its ability to adapt and mobilise quickly, while demonstrating its proximity to all of its customers.
Our diversified and integrated model at the end of 2020 Our solutions Our value creation for all stakeholders: customers, shareholders and investors, employees, partners and suppliers,
local communities, regions and civic society.
SUPPORT
ADVICE
FINANCING
INVESTMENTS
SAVINGS
PROTECTION
Our strengths
(1) Full-Time Equivalent (FTE). (2) Customers with at least one connection to the mobile app per month (on average over Q4 2020) - scope: retail, professional and Private Banking customers of DM networks or digital banks (including Germany, Austria and Nickel). (3) Since inception. (4) Excluding additional amount planned as soon as the ECB repeals its restriction recommendation expected by the end of September 2021 in the absence of sharply unfavourable developments . (5) Source : Bloomberg.
6.1 million active customers on mobile apps(2) (+20.1% vs. 4Q19)
EUR 809 billion in customer loans
Over 120,000 State Guaranteed Loans (EMPs) granted to companies impacted by Covid-19
No. 1 worldwide(5) with EUR 14.5 billion in obligations related to the pandemic at the end of 2020
EUR 5.9 billion in taxes paid by the Group worldwide
EUR 60 million in donations as part of the health crisis
EUR 1,165 billion in assets under management by the Asset Management, Cardif and Real Estate teams
396 billion in nancing raised for clients on syndicated credit, bond and equity markets
EUR 7.1 billion in net income Group share
Dividend of EUR 1.11 per share paid in cash(4)
No. 1 worldwide(5) with 24.2 billion in sustainable bonds at the end of 2020
Nearly EUR 9 billion of purchases at Group level
+ 78% of active mobile customers between 2017 and 2020
Nickel, around 1.9 million accounts opened(3) at the end of 2020, up four-fold since 2016
Nearly 20% growth in electronic orders processed for clients at Global Markets (CIB)
A European Group with global reach operating in 68 countries and regions
Committed employees 193,319 people(1) worldwide
A sound nancial structure with EUR 117.3 bn in shareholders equity
Broad diversication of risks by business, geographical area and sector
Cooperation between businesses at the heart of the Group s momentum
A culture of technological innovation serving our clients
In a changing world